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Service Testimonials

After a server and drive failure we were without important Epos data. We were told that we couldn't get this back but decided to get another opinion. Altirium's FREE Diagnosis is what grabbed our attention. The service we received from Mark was excellent, we were kept up-to-date through the entire process and now recommend Altirium to everyone who may need data recovery.

Jack, Cycles UK
Date: 12th October 2012

What professional service. Really helpful, good communication and delivered on time. No panic, no fuss, no tooth sucking and sighs...just my data back. I would happily recommend Altirium.

Giles Clark, Splash! PR + Marketing
Date: 9th October 2012

We had a catastrophic failure of a motherboard on our RAID configured file server. This caused some issues with our disks and left us without a number of business critical files. Due to the failure, the backup had not completed correctly for nearly a week so we were unable to restore the data.

Altirium helped by providing calm, sound advice and restoring the data incredibly promptly. They made a stressful situation much less so and I cannot recommend them enough.

Date: 31st August 2010

Dear Mark

I want to commend the services of this company to anyone!

I lost all my wife's photos when a hard drive crashed and broke; the service I received was superb, I was fully informed at all times, and it was a difficult job for Altirium, but their tenacity and wish to deliver for their customer paid off, and we got back all our photos.

We are so delighted its hard to express it in words, but the least I can do is let others know about it.

Thank you Mark Sear; thank you Altirium.


Mark and Belle

Mark and Belle
Date: 3rd August 2010

We required the services of Altirium when 2 of our mirrored disk failed to come up following a planned power outage. This was further hampered by our inability to restore from backup due to an incomplete/corrupt file system save.

The response from them was absolutely fantastic, very informative and right from the off we were re-assured and kept informed every hours.

We are extremely grateful for all the efforts of Altirium, in particular Mark Sear, without whom we would be looking at a full system/application rebuild.

I would recommend Altirium to all my contacts as they certainly know their stuff !!!

Date: 27th May 2010

Dear Mark, Just a quick note to you and all at Altirium for helping me with a "Chronic" data recovery task. Having approached three parties before I spoke to you, I was really beginning to lose hope!

As you know, I had some essential data on my disc which, quite foolishly, I had not backed up. Given the circumstances, no one else I spoke to was able to help me and the task clearly required some expert input.

Thanks not only for recovering the data and for doing it quickly but also for appraising me of the progress and risks as you progressed. Your service and re-assurance were much appreciated.

I am very happy to recommend you to third parties, and indeed have already referred you to several firms I work with.

Thanks to you and all the staff at Altirium for making my data recovery task as smooth and painless as possible.

Hugo, The Chronic Foundation
Date: 16th April 2010
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